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Terms & Conditions

Welcome to the website of Union Propane. These Terms & Conditions outline the rules and guidelines for using our website and propane services. By accessing this website or using any services provided by Union Propane, you agree to comply with the following terms. If you do not agree with these terms, please discontinue use of our website and services.

Acceptance of Terms

By accessing the Union Propane website or requesting propane delivery, installation, or related services, you acknowledge that you have read, understood, and agree to these Terms & Conditions. These terms apply to all customers, website visitors, and anyone using the services offered by Union Propane.

Services Provided

Union Propane provides propane delivery, tank installation, propane supply, and customer support for residential and commercial customers. Services may include above-ground propane tanks, propane refills, delivery scheduling, and general propane-related assistance. Availability of services may vary depending on location, scheduling, and operational conditions.

Customer Responsibilities

Customers are responsible for ensuring safe and proper use of propane equipment and systems. This includes maintaining clear and safe access to propane tanks, ensuring that tanks and equipment are not tampered with, and following recommended safety guidelines. Customers should promptly report any suspected gas leaks, equipment damage, or safety concerns.

Customers must also provide accurate contact and service information when requesting deliveries, making payments, or communicating with Union Propane.

Delivery and Service Access

For scheduled propane deliveries, customers must ensure that the delivery location is accessible and free from obstacles. This includes providing safe driveway access, clear pathways to the propane tank, and properly maintained tank areas. Union Propane reserves the right to delay or reschedule delivery if safe access to the property or tank is not available.

Delivery schedules may vary depending on weather conditions, operational requirements, and customer demand.

Pricing and Payments

Propane pricing may vary based on market conditions, delivery requirements, and service agreements. Customers are responsible for reviewing current pricing and ensuring timely payment for propane deliveries and related services.

Invoices must be paid according to the terms outlined at the time of service. Late payments may result in service delays or additional fees where applicable.

Safety and Compliance

Union Propane encourages all customers to follow proper propane safety practices. Customers should review propane safety guidelines and ensure that propane systems are used correctly and responsibly. If a propane leak or emergency is suspected, customers should immediately leave the area and contact emergency services or their propane provider.

Limitation of Liability

While Union Propane strives to provide reliable and professional services, the company is not responsible for damages resulting from improper use of propane equipment, failure to follow safety guidelines, or circumstances beyond reasonable control, including weather conditions or unforeseen service interruptions.

Changes to Terms

Union Propane reserves the right to update or modify these Terms & Conditions at any time. Any changes will be posted on this page and will become effective upon publication. Continued use of the website or services after updates indicates acceptance of the revised terms.

Contact Information

If you have questions regarding these Terms & Conditions or require assistance with propane services, please contact Union Propane through the contact information provided on the website. Our team is committed to providing dependable propane service and customer support.”

FAQs

1. What do I agree to by using the Union Propane website or services?

By using the Union Propane website or requesting propane services, you agree to follow the Terms & Conditions outlined on the website, including service policies, safety guidelines, and payment requirements.

2. What services does Union Propane provide?

Union Propane offers propane delivery, tank installation, propane refills, and customer support for residential and commercial customers.

3. What responsibilities do customers have when using propane services?

Customers must ensure safe use of propane equipment, maintain clear access to propane tanks for delivery, and report any safety concerns or suspected gas leaks immediately.

4. Can propane deliveries be delayed or rescheduled?

Yes, deliveries may be delayed or rescheduled due to weather conditions, safety concerns, or if the propane tank area is not safely accessible.

5. Can Union Propane change its Terms & Conditions?

Yes, Union Propane may update or modify its Terms & Conditions at any time. Continued use of the website or services after updates means you accept the revised terms.