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Frequently Asked Questions

When should I request a propane delivery?

– We recommend placing a delivery request when your tank is around 30% to allow our drivers ample time to get you on the delivery schedule, especially during peak winter season.

What size tank do I need?

– The size of tank needed depends on home/building size, utilities and other variables. Our team would be happy to consult with you on the ideal tank size for your home or business.

Should I lease or buy a tank?

– Union Propane offers tanks for lease, as well as tanks for purchase. If you lease a tank from Union Propane, there is less up-front cost than if you purchase a tank. Keep in mind your tank can only be filled by Union Propane if it is leased from us.

When is the best time to buy propane?

– Propane prices can often fluctuate throughout the year. Union Propane does our best to offer competitive prices for our customers year-round, but also through specific programs such as “Summer Fill” and “Winter Pre-Buy.” Summer Fill prices typically run June-August and fills can be completed as many times as needed during those months. Winter Pre-Buy contracts are usually announced mid-July and can be completed by September 1 of each year. The pre-purchased propane is then delivered between October and May.

I’m moving; what do I need to do to open/close an account?

– If you are moving into a home that currently has Union Propane or are looking to switch to Union Propane, welcome aboard! Please complete the new customer form here.

– If you are a Union Propane customer moving our of our service area or looking to close an account, we’re sorry to see you go! Please contact us here and our team will be happy to assist.

Where will Union Propane deliver?

– We are based in Union County, but service several surrounding counties in Ohio. Please see the photo below for our outlined service area.

Union Propane Service Area

If there is a question we didn’t answer in our list of “Frequently Asked Questions,” feel free to reach out to our team!